Modern Slavery and Ethical Conduct Statement

Carpet Cleaners Notting Hill is committed to conducting all aspects of its business ethically, transparently, and with respect for human rights. We recognise our responsibility to help prevent modern slavery, human trafficking, forced labour, and exploitation in our operations and supply chains. This Modern Slavery Statement sets out the steps we take to identify, mitigate, and address modern slavery risks, and to promote fair and safe working conditions for everyone connected with our business.

Our Commitment and Zero-Tolerance Policy

We operate a strict zero-tolerance policy towards modern slavery and human trafficking. This policy applies to all employees, contractors, subcontractors, agency workers, and suppliers that provide goods or services to Carpet Cleaners Notting Hill. We will not knowingly work with any organisation that engages in, or is complicit in, any form of modern slavery, forced labour, or exploitation.

All commercial decisions are made with regard to this commitment. Where credible concerns or evidence of modern slavery are identified, we will act promptly and decisively, which may include suspending or terminating relationships, reporting concerns to relevant authorities, and cooperating fully with any investigations.

Our Business and Supply Chain

Carpet Cleaners Notting Hill provides professional carpet and upholstery cleaning services. Our supply chain primarily consists of suppliers of cleaning products, machinery and equipment, personal protective equipment, uniforms, and ancillary business services. We recognise that some of these supply chains may extend into higher-risk sectors or regions, and we actively seek to understand and reduce those risks.

We expect our suppliers and service providers to uphold the same standards of ethical conduct that we apply to ourselves, and to maintain transparent and traceable supply chains wherever reasonably possible.

Supplier Standards and Audit Approach

We are committed to embedding modern slavery considerations into our supplier management processes. Our approach includes:

Setting expectations: We communicate our zero-tolerance stance to existing and prospective suppliers and require them to comply with all applicable labour, human rights, and health and safety laws. We expect them to pay fair wages, avoid excessive working hours, prohibit child labour and forced labour, and treat workers with dignity and respect.

Risk-based supplier audits: We prioritise due diligence and audits for suppliers that operate in sectors or regions identified as higher risk for modern slavery. These audits may include reviewing policies and documentation, examining labour practices, and requesting evidence of compliance with applicable standards. Where appropriate, we may conduct site visits or request third-party audit reports.

Corrective actions: If a supplier is found to be falling short of our standards, we will work with them to develop a corrective action plan with clear timelines. If meaningful progress is not made, or if serious violations are discovered, we reserve the right to suspend or terminate the business relationship.

Reporting Channels and Whistleblowing

Carpet Cleaners Notting Hill encourages all employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions relating to modern slavery or unethical labour practices. Concerns may relate to our own operations or to any part of our supply chain.

Individuals are encouraged to raise issues with their line manager, a senior member of management, or through any internal reporting mechanism made available by the company. Reports will be handled sensitively, investigated promptly, and treated, as far as practicable, in confidence. We strictly prohibit victimisation or retaliation against anyone who raises a concern in good faith, even if it is not ultimately substantiated.

Training, Awareness, and Continuous Improvement

We are committed to raising awareness of modern slavery risks and our internal policies among relevant personnel. Training and guidance are provided to managers and key staff involved in procurement, recruitment, and supplier management, to help them recognise warning signs and respond appropriately to potential issues.

We continually review our procedures to strengthen our ability to identify and mitigate modern slavery risks. This includes monitoring regulatory developments, emerging best practice, and guidance from reputable organisations on tackling modern slavery in supply chains.

Annual Review and Governance

This Modern Slavery Statement is reviewed at least annually to ensure it remains accurate, effective, and aligned with legal requirements and best practice. As part of this review, we assess the effectiveness of our policies, audits, training, and reporting mechanisms, and identify areas for improvement.

The statement is approved by the management of Carpet Cleaners Notting Hill, who hold overall responsibility for ensuring that the company upholds its commitments to combatting modern slavery and protecting human rights. We remain dedicated to working with our employees, suppliers, and partners to maintain ethical, responsible, and transparent business practices.